Optimized as all-in-one command center, the desktop IP-device is designed for duty rooms in care facilities. It is equipped with a 7" touch display, supports hands-free full duplex voice communication and discrete intercom using the handset, including optimized echo cancellation. Intuitive handling via the convenient operating interface to support the daily care processes in care facilities. Robust touch terminal with backlit display, a high color brilliance and good readability even in different ambient conditions (brightness, distance). User-friendly display and design of runtime-critical and relevant data and process flows, for user groups such as nursing staff and medical service to reduce travel times, optimize productivity and a efficient flow of information for processing upcoming events. Use of RFID technology/PIN code for audit-proof authentication, timely registration of processes and for access control according to GDPR requirements, depending on the requirement in care facilities, allowing access to the duty room specific functions. Herewith, the efficient process of workflows helps to relieve the workload of routine tasks and supports the daily care processes in a suitable manner. With set presence, system messages (alarms, calls and presence etc. ) are displayed with the highest priority on top, in color and prioritized sequence. Set presence enables acoustic call forwarding and the possibility of triggering additional calls and escalation. Support of workflow-relevant processes by displaying as well as selecting/deselecting services (interconnections/zone linkage), for extending call forwarding and escalation to other wards.