Acorn is proud to launch the ground-breaking StairSafe monitoring system for your Acorn Stairlift. This one-of-a-kind app will monitor the activity of your stairlift and allow you and your family peace of mind.
Sign in or Activate your Acorn Club customer portal today to view your StairSafe benefits.
One you have activated your account, you will be able to download the Acorn Club app onto your mobile device to receive push notifications.
Designed with Your Safety in Mind
The StairSafe system consists of a small module installed in your Acorn Stairlift which monitors the location, journey, and usage. All this data feeds back to StairSafe HQ, where if an error is detected, we'll notify you. StairSafe can ease some worries about safety and the possibility of having to pay for maintenance.
Mobile Alerts
StairSafe allows you to set up regular notifications about the usage, for added peace of mind. Recieve updates via text message with all relevant information.
Diagnostics Monitoring
For your safety, your Acorn Stairlift is in constant communication with our central monitoring centre. We monitor on a regular basis to ensure excellent operation.
StairSafe Portal
You can quickly and conveniently set the usage parameters of your StairSafe system To meet your needs, an online StairSafe assistant is there to help.
StairSafe can detect the following information and send updates to you or a loved one via text message.
Activated Safety Edges
Safety Rail Position
Lift Switch ON/OFF
Minor and Major Error Codes
Sleep Mode Activation
Service Required
Irregular Use
Battery Usage
Lift Moving
Lack of Charge