Telehealth software eNcounter®NOW

medicalpatient data managementdocument management

Mobile Telehealth – Simple & Secure Connect directly and securely to your patients using their own mobile device with the eNcounter NOW telehealth application. Our direct-to-patient solution provides you and your patient a simple to use mobile appointment experience that is fully HIPAA compliant. Security & Compliance • HIPAA compliant data collection and storage ​ • Azure Key Vault and 256-bit AES-encrypted storage​ • Secure communication and signaling using TLS 2.0​ • Azure hosted automatic fail-overs, DDoS and data redundancy​ • Backed by our Business Associate Agreement (BAA) guarantee Calendar Management • Allows patients to choose their provider, view available appointments and select their preferred time and date​ • Enables providers to manage their availability, accept or decline appointment requests and enter patient profile details​ • Schedule management for appointment changes and cancellations ​ • Automatic SMS or email notification alerts Appointment Features • Connect on PC, IOS, or Android mobile phones​ • Virtual waiting room for a coordinated start​ • Patient consent document management​ • Ability to invite up to 10 other participants to the virtual appointment with no loss in video quality.​​ • Full video and audio controls Account Tools • Patient accounts allow users to directly enter their contact data and preference information.​ • Clinician profiles are customizable so patients can easily select their physician from the directory.​ • Multi-User upload capability to easily add and invite large number of patients or providers • The administrative portal provides complete user management including single sign-on and role-based permissions