Patient satisfaction interactive terminal Smiley Touch™

Smiley Touch™ is a touch screen customer feedback system that lets you discover the “why” behind your customer’s feedback. Understand the root causes of satisfaction or dissatisfaction and connect them to the time and place to achieve faster time to resolution and proactively improve your performance. Gain insights and optimize your operations with Smiley Touch Are you facing challenges like inadequate or infrequent feedback, difficulty identifying service issues, or unclear actions based on feedback data? Our touchscreen customer satisfaction terminal eliminates these blind spots and stops revenue leakage. With Smiley Touch, you receive valuable reports and data in a user-friendly format, enabling you to make informed decisions and take actionable steps to improve your business. Capture instant customer feedback effortlessly and understand the reasons behind customer buying decisions. Uncover what works and what doesn’t, enhance the customer experience, and drive transformation for your brand. Collect instant, relevant data Collecting reliable, relevant data is the key to making the right business decisions. Here’s what makes our Smiley Touch unique: High response rates Get lots of rich, continuous feedback without friction In-the-moment feedback Get feedback exactly when and where the experience happens Understand reasons Get to the root of the matter with follow-ups and open comments Connect to target audience Connect feedback data with demographic information to focus on your target audience