Patient satisfaction mobile application SMILEY DIGITAL™

medicalhospitalreporting

Smiley Digital™ is an online customer feedback tool. It is the digital companion to our physical Smiley Touch and Smiley Terminal kiosks, providing a seamless way to track and improve the customer experience in your online and in-location touchpoints. It’s not just an online survey – it’s connecting physical and digital Over 73% of consumers use multiple channels during their buying journey, and companies that prioritize omnichannel customer engagement retain up to 90% of their customers. Ensuring that your digital and physical experiences are aligned is crucial. Gain a 360º view of your brand experience by measuring customer sentiment across all touch points of your business by incorporating our online Smiley Digital alongside our in-location customer feedback tools Smiley Touch and Smiley Terminal. Cover all channels with our Smiley Digital customer feedback software Ensuring a consistent customer experience across channels requires the ability to identify differences in service levels both online and in-location. Deliver your customers the same great brand experience no matter where they choose to do business with you. The diversity and ease of use of our Smiley Digital enables you to cover your full range of digital channels, from emails, to web pages, chat, SMS, and more! Get a complete view of your customer experience All-in-one Measure your customer satisfaction KPIs both on-site and online with the same tool, methods, and reporting platform,