Medical software

patient report managementAndroidfor smartphones

The Omnicell IVR (interactive voice response) improves the patient experience by increasing access to the pharmacy 24 hours / 7 days a week. The pharmacy IVR solution automatically answers phone calls in a professional and consistent manner during peak periods to maximize pharmacy workflow efficiency. Having an IVR system will free up your pharmacy staff's time from answering the phone, allowing them more time to focus on patient interactions and customer service. Adding our Omnicell IVR inbound refill reminders can also help to increase your script volume by offering up any additional refills your patients may have available. See an increase for average days on therapy, improving patient outcomes. Benefits Offers patient convenience regardless if the pharmacy is open or closed Frees up time to focus on patients Creates a quieter, less hectic work environment Provides awareness messaging only offered by Omnicell and enrollment in pharmacy programs such as medication synchronization IVR system integrates with Omnicell Medication Synchronization