Prioritize the patient experience creating continuity between digital and staff-assisted engagements, enhancing access to care, and streamlining the scheduling, financial clearance, and registration workflows with our patient access solutions.
Enhance patient access to care
Patient scheduling
Oracle Health Scheduling Management workflows help patients determine the right appointment, location, and time based on their clinical need, insurance coverage, preferences, existing clinician relationship, and the available appointment options. We help you coordinate appointment booking across venues of care by helping to streamline scheduling within a call center, department, or medical practice.
Our workflows facilitate patient scheduling while taking into consideration known patient information, enabling you to
Proactively reach out to patients using a clinical orders integration that helps book unscheduled appointments.
Guide the scheduling workflow to determine patient scheduling needs based on symptoms, a series of rules-driven questions, information about existing orders, and known patient information.
Assist scheduling decision-making through patient preferences (including clinician sex, preferred time of day per day of the week, and appointment reminder preferences) as well as known clinical order information.
Show schedulers details about clinician participation in out-of-network facilities based on the patient’s insurance coverage.
Engage with patients regarding their schedule through the Oracle Health Patient Portal.
Financial clearance
Our financial clearance workflows, within Oracle Health Registration Management, help enhance the preregistration