Reduce “no shows” and cancellations
• Decrease "no go’s," i.e., procedures canceled due to non-compliance
• Drive greater compliance and adherence to clinical protocols
• Free up staff from time on the phone
• Respond quickly to patient and caregiver communication
• Replace telephone calls with more effective texting of results, care coordination, patient education materials. Average savings of $2-4 per saved call.
• Increase patient touch points for improved health outcomes
• Improve engagement throughout the patient care cycle
• Effectively delivers preventative and ongoing care information
• Convenient two-way communication channel
• Relevant reminders, info, and prompts delivered to the patient when they need it and where they want it
• Access to additional resources – at their fingertips
• Average return of 3-5 times investment
Description
2-Way Communication – 90% of all text messages are read in less than 3 minutes. When a person receives a text message, their automatic response is to respond. With most automated messaging systems, this is simply not possible, so there is a communication breakdown that can be very frustrating for the recipient. Our solution, however, enables a patient or member response to your prompts.